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Contact Information for Luisa Fernē Online Store

At Luisa Fernē, we're committed to providing you with exceptional customer service and support. Whether you have questions about our products, need assistance with an order, or simply want to share your feedback, we're here to help.

Phone & WhatsApp Support: For immediate assistance or inquiries, you can reach out to us at +52 (81) 1721-6641. Our customer service team is available to answer your calls and respond to WhatsApp messages during our business hours. We aim to provide prompt and efficient service to address your needs.

Email Communication: For detailed inquiries, feedback, or any specific requests, feel free to email us at hello@luisaferne.com. We strive to respond to all emails within one business day. Whether it's a question about your order, a special request, or feedback on our products and services, we value your input and are here to assist.

Social Media Engagement: Stay connected with us on social media for the latest updates, product launches, and exclusive offers. Follow us on:

Engage with our community, participate in conversations, and don't hesitate to reach out to us through these platforms. We love hearing from our customers and strive to create a vibrant and interactive community.

Customer Support Hours: Our team is available to assist you during the following hours:

  • Monday to Friday: 10:00 AM - 6:00 PM
  • Saturdays, Sundays & Public Holidays: Closed

After-Hours Support: If you contact us outside of these hours, we'll make sure to get back to you as soon as possible the next business day.

At Luisa Fernē, your satisfaction is our priority. We're dedicated to providing you with a seamless shopping experience and are always here to help with any of your needs.

We appreciate your interest in Luisa Fernē and look forward to assisting you in any way we can.